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What Is Corporate Soul

When I use the term corporate soul, I refer to the intangible qualities that make a business different from any other, even from another business that possesses similar material assets and provides the...

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Can corporate soul outlive its creator?

When Apple, Starbucks and Google showed signs of losing their souls, their respective founders returned as CEOs (see What is Microsoft Missing?). Their expressed intentions were to restore their...

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How Attractive Are You?

According to Bain & Co.’s 2011 report on the global luxury goods market we are spending in excess of $250bn a year on branded luxury goods and cosmetics — all in an effort to raise our...

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Building Character Muscle

So I’m working out at the gym this morning. As I am sweating, pressing a weight heavier than I ever have before, I stop in my head to ask myself who in the world is benefiting from all this work I am...

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Changing of the Guard at Apple: Lessons in Leadership

Even the inevitable shocks us. When terminally ill or very old loved ones pass on, we still feel loss and the passing of an era even though we knew it was inevitable. We have known that sooner or later...

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When corporate souls collide

Boeing’s 787, The Dreamliner, is the costly product of a merger between two companies with different  souls. James Surowiecki (author of that amazing book, The Wisdom of the Crowds) goes beneath the...

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